Contact
Spotted a mistake, a station that has changed, or a fare we have not updated? Tell us and we will fix it.
Information updated: July 2026
Get in touch
Email
[email protected]
The quickest way to reach us. We read everything, and we answer most messages within a couple of days.
What we are not
An independent guide
singaporemrt.org is not the LTA, SMRT or SBS Transit. We cannot help with lost property, fare disputes or refunds — for those, contact the operator directly.
Corrections welcome
Especially about your own station
If a shop has closed, an exit has moved or a fare has changed, we would rather hear it from you than leave it wrong.
Send us a message
Tell us which station or page you are writing about and we will get it corrected.
Who to contact for official matters
- Lost property, fare disputes, faulty cards — the operator of the line: SMRT (North South, East West, Circle, Thomson-East Coast, Bukit Panjang LRT) or SBS Transit (North East, Downtown, Sengkang and Punggol LRT).
- Card refunds and SimplyGo accounts — a SimplyGo ticket office, or the SimplyGo app.
- Network policy, new lines, fares — the Land Transport Authority (lta.gov.sg) and the Public Transport Council.